Salary: £25,000 - £35,000 per annum depending on experience
Permanent, full-time
New Café opportunity - make your mark as part of our Management team
Details
Ways into Work CIC is a social enterprise which job matches and develops people with disabilities and other barriers in the workforce. We have recently opened a brand new café with 90 covers inside and out that provides a unique and diverse opportunity for the right candidate to join and develop. You will create a happy place to meet, eat food made in the café and have great coffee, and create events whilst attracting more customers so that the café is a place to visit in Reading.
Description
Reporting to the Managing Director of Ways into Work, the Cafe Manager position will run the cafe with the following key responsibilities:
- Management, recruitment and training of the team
- Deliver consistently delicious plates of food coffee and cakes
- Ensure excellent customer service is provided
- Marketing the café to increase our customer base
- Staff payroll and Rotas
- Stock ordering
- Implement new processes and procedures
- Ensure site and food health and safety standards are maintained
- Handle escalated queries and complaints from customers
- Hands on role as needed to run the Café, e.g. take orders, serve customers etc.
- Creating marketing campaigns and expand the business
- Responsibility for the profitability of the Cafe
- Opening/closing of the store
Profile
- The successful candidate for the Cafe Manager position will need to have the following skills and experience:
- Previous experience of managing a restaurant or cafe
- Previous experience of working in a customer facing role is essential
- Excellent communication skills, energy and enthusiasm
- A high attention to detail
- Willingness to manage and help people with disabilities as needed in a diverse team
- Ability to use the cafe IT systems
Job Offer
This is a Permanent position working in a team that changes lives, one job at a time
40 hours a week, day time only although occasional evening or weekend events may be arranged.
25 days holiday + bank holidays + a unique opportunity to buy or sell up to 1 week
Annual bonus
(We reserve the right to close this advertisement early if we receive a high volume of suitable applications)