PRIVACY POLICY
Thank you for visiting our website and welcome to Ways Into Work! If you are a job seeker, please click here. All other individuals can scroll down to read more about how their information is handled or click here.
Job Seekers
We use your personal information because of what is known as our legitimate interests which are to help you find a job that will be suited to you and support you in that job. The type of information we use to do this is:
• Your name and contact details, date of birth, and gender
• Details of your disability or disadvantage
• Information about your health
• Your work aspirations
• Your benefits situation
• Your school and/or work history (including information about special educational needs)
• Information about your employment including salary information
• Any other information necessary to help us understand you and your work situation
• Any criminal convictions you may have
• Your nationality and/or immigration status
• Your ethnicity
We get this information from you directly, or from your employer, commissioner, care manager or another third party.
If you visit our website, please scroll down to the second page of this policy that sets out how we use your information on our website.
How long do we keep your information?
We keep this information about you for as long as you are signed up to a project or receiving advice or support from us, and for six years after that in case of any issues and to make our services better.
Who do we share your information with?
We share your personal information with our partners and other organisations that we work with to help you find a job and to support you in that job. We do not normally tell our partners information that means that can identify you directly, but if we do have to share information that identifies you (for example as a condition of funding) we will tell you and make sure you know the reasons for sharing that information, and the implications of not sharing it. A full list of our Partners can be found here.
We also share your information with our service providers (such as the people that help us with IT ).
Your rights
You can ask us:
- for a copy of the information we hold about you.
- to correct or delete information about you.
- to stop using information about you while we check if it's ok to do so. We will let you know if we can do this or not when you ask.
- to ask that your provided information be moved to a third party.
If you have any questions about any of this just write us an email at
dataprotection@waysintowork.com.
If you don’t like how we use your information you can complain to the
Information Commissioner.
Prospective employees, individuals at partner organisations and website users
This page tells you how we use information about you – click on the links below to find out more.
- Information we collect about you
- Cookies and other technologies
- How we use your information
- Our promotional updates and communications
- Who we give your information to
- Where we store your information
- How we protect your information
- How long do we keep your information
- Your rights
- Changes to this policy
- Contact us
- The legal bit
Information we collect about you
We will collect and process the following personal data from you:
Information you give us
This is information about you that you give to us.
If you are an organisation that we work with
If you are an organisation that we work with (e.g. a charity, school, commissioner, employer, care manager, local community, funding organisation, partner or other organisation) (together "Partners"), we will collect information that you give to us, either by filling in forms on our site or corresponding with us by phone, e-mail, post or otherwise. The subject of this information may include your staff, your clients, partners and other organisations that you work with.
It also includes information that you provide when you use our site, subscribe to one of our service, fill out a referral or contact form through our site, submit a query about your staff or when you report a problem with our site.
Where you apply for a position at Ways Into Work
Where you apply for a position at Ways Into Work via our careers' website, information may also include employment details, information from your CV or resumé and any other details of your employment history, that are in connection with an advertised job vacancy or general enquiry regarding employment opportunities with us.
Information we collect about you from your use of our site
We will automatically collect information from you each time you visit our site. This includes:
- Technical information
- Information about your visit
- Location data
- Technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Information about your visit may include the full Uniform Resource Locators (URL), clickstream / record of user activity to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our contact number.
- Location data will include information on your location that we collect through the site using your IP address. We may also associate a unique identifier with your device to enable us to recognise your mobile browser or device when you return to the site.
- Delivery of location services
will involve reference to one or more of the following: (a) the coordinates (latitude/longitude) of your location; (b) look-up of your country of location by reference to your IP address against public sources; and/or (c) your Identifier for Advertisers (IFA) code for your Apple device, or the Android ID for your Android device, or a similar device identifier. See
Cookies and other technologies
for more information on the use of cookies and device identifiers on the site/App.
Information we receive from other sources.
This is information we receive about you and includesInformation from third parties that we work closely with, such as your referral agency, school, previous employer or our clients and partners.
Later sections of this policy provide details of (a) when we collect information from other sources, (b) if we intend to share this information internally (c) if we intend to combine this information with other data collected through our site and (d) the purposes for doing (a) – (c).
We work closely with third parties (including, for example, business partners, sub-contractors in technical services analytics providers, and search information providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Cookies and other technologies
Our site uses cookies and other similar technologies to collect and store certain information.We have a cookie policy that you can find
here that tells you more about this.
How we use your information
We use information held about you in the following ways:
- Information you give to us:
We will use this information to perform our contract with your organisation to:
- Analyse our Partners' business needs and in particular the challenges they face with recruitment, retention and diversity in their workforce.
- Respond to challenges and demands in a collaborative way by keeping our Partners (e.g. commissioners) informed of cost benefit analysis data and initiatives that could benefit them and our mutual client base.
- Take steps in order to enter into any agreement or carry out our obligations arising from any agreement entered into between you and us including performing our employment advice services.
- Ensure in our legitimate interests (being the operation of Ways into Work and our site) that:
- We consider job applications.
- content from our site is presented in the best way for you and for your computer.
- we provide you with the information and services that you request from us.
- Information we collect about you from your use of our site
We will use this information in our legitimate interests (being the effective running of our site), where we have considered these are not overridden by your rights:
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes.
- To keep our site safe and secure.
- To improve our site to ensure that content is presented in the most effective manner for you and your computer.
- To allow you to participate in interactive features of our service (such as our referral page), when you choose to do so.
- Information we receive from other sources
- We may combine this information with information that you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Our promotional updates and communications
Where permitted in our legitimate interest or with your prior consent where required by law, we may send you information about our services. You can ask us to stop sending these type of messages by emailing us at
info@waysintowork.com.
Who we share your information with
We may share your information with selected third parties, including our service providers, partner organisations and advisors.
Our selected third parties may include:
- Organisations who process your personal data on our behalf and in accordance with our instructions. This includes support of the services that we offer through the site, in particular those providing website and data hosting services, distributing any communications we send, facilitating feedback on our services and providing IT support services from time to time. These organisations (which may include third party suppliers, agents, and/or sub-contractors) will only use your information to the extent necessary to perform their support functions.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site and subject to our cookie policy (this will not identify you as an individual).
We may disclose your personal data to third parties:
- In the event that we acquire are acquired by another organisation or transfer any of our services, activities or assets to another organisation. In which case we will disclose your personal data to the other organisation subject to the terms of this privacy policy.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of service and other agreements with you; or to protect the rights, property, or safety of our clients, employees, partners or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and to prevent cybercrime.
Where we store your information
The data that we collect from you may be transferred to, and stored at, a destination outside of the United Kingdom or the European Union.
Where your information is transferred outside the United Kingdom or the European Union, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as only transferring your data to a country that has similar levels of data protection, where your data is treated securely and in accordance with this privacy policy.
How we protect your information
We use both password-controlled computer-based and lockable paper-based filing systems for keeping information. All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
Aggregated Data
We use aggregated data (such as statistical data) to help us analyse our effectiveness, to report to our funders and commissioners and to understand how visitors use our site (including behaviour patterns and the tracking of visits across multiple devices), provide more useful information to our customers, and understand which of our services are of most interest. Individuals cannot be identified from aggregate data.
How long do we keep your information
| Data Subject(s) | Types of Personal Data | Retention Period |
|---|---|---|
| Employees | Contact information, performance records, payroll data | 7 years after leaving job |
| Job Seekers | Contact information, disability information, progress record, work record | 6 years after closing |
| Employers | Contact information, interaction records | 24 months after last contact |
| Commissioners | Contact information, interaction records | 24 months after last contact |
| Partners | Contact information, interaction records | 24 months after last contact |
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Your rights
You have the right under certain circumstances to ask:
- For a copy of the information we have about you
- to correct or delete your information held by us
- to stop or restrict using your information while we check if it's ok to do so
- to not send you any marketing
- to ask that your provided information be moved to a third party
You can exercise any of the rights listed above at any time by contacting us at
dataprotection@waysintowork.com
If you are not satisfied with how we handle any of your request, you can complain to the
Information Commissioner.
Changes to this policy
Any changes we make to our privacy policy in future will be posted on this page and, in relation to substantive changes, will be notified to you by e-mail. This policy was last updated in March 2021.
Contact Us
If you have any queries about how Ways into Work use your information, please tell us first and contact our data protection officer (DPO) at
dataprotection@waysintowork.com so we have a chance to address your concerns.
The legal bit
The site is operated by or on behalf of Ways Into Work Charity (Charity Number 1208138), whose registered address is at Suite 6 Cedar Court Grove Business Park Maidenhead Berkshire SL6 3LW. We are committed to protecting and respecting your privacy.
For the purposes of the data protection act 2018 the data controller is: Ways into Work.
