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When Rajpal first became a client at Ways into Work he had been struggling with looking for work and a good job match. Rajpal has a mild learning disability and mental health issues and had not worked for over ten years except to help now and then at his family’s supermarket. He had not worked for such a long time as he was not well enough to think about his career and life choices. When he joined Ways into Work as a Job Seeker and was assigned an Employment Coach who spent a long time getting to know him, doing a vocational profile and job matching. It was decided that the best first step was for Rajpal was to experience what different jobs and roles are like and what they would entail. Ways into Work then supported him in applying for various roles in retail and did mock interviews where he gained lots of practice. He secured a few interviews but was not offered any of the jobs. Rajpal had begun taking an interest in going to the gym and informed his Employment Coach that he would like a job at the gym. After approaching the employer, his Employment Coach secured an interview for him. He was so happy that at the interview when asked why he would like to work at the gym, he pulled out of his pocket a handwritten lengthy list of reasons why he liked the job and the skills he had to offer. This showed the employer his passion for the job and Rajpal was offered the job, working 3 days (24 hours) a week to begin with. As the leisure centre was 7 miles away, his Employment Coach supported him with applying for Access To Work transport to and from work. They also taught him and his parents how to claim his monthly ATW transport and supported him with the change of circumstances in his benefits. When Rajpal first started to work at the Leisure Centre he solely worked in the gym and his role included ensuring that all the equipment was working and clean, as well as dealing with lots of customer enquiries. This was quite a challenge for Rajpal to begin with, as it was a large premise and no two days were the same. With Job Coaching , Ways into Work was able to support Rajpal by helping to create a routine for him and also discussing with his supervisor a way of building new tasks into his days as the weeks progressed.